Alternate Format Production Team

Lisa Radloff
Alternate Format & Assistive Technology Manager

Hello!  My name is Lisa Radloff (she/her). I joined the alt format & assistive technology team as their manager in August, 2025. I've most recently come from CVS Health as Director of Inclusive Design but I previously worked at the Stanford Graduate School of Business for nearly 17 years in many different capacities including UX Design, Design Thinking, Business Analysis and Accessibility. I am thrilled to be back at Stanford joining this team of world class experts. I feel passionately about being an advocate on behalf of people with disabilities and working toward providing equitable access for disabled Stanford students. Outside of work, I volunteer on several nonprofit boards, scuba dive, do DIY projects, adopt cats, hike, read, travel, and cook.

Charlene Chong
Senior Alternate Format & Braille Specialist

Hello! My name is Charlene Chong (she/her). I am thrilled to be part of the OAE alternate format production team. I am passionate about removing barriers to access and empowering the Stanford community and students for academic success in the classroom and out in the world. I bring over 10 years of experience in the world of disability access in higher education and hold certifications in Literary braille, Nemeth braille, and project management.

I enjoy many hobbies including running marathons, singing in choir, learning new skills, and cooking anything by Yotam Ottolenghi.

Deborah Ting, M.S., CCC-SLP
Senior Alternate Format & Braille Specialist

Hello! I’m Deborah Ting (she/her) and I have been a part of the alternate format production team since 2006. I have been providing academic materials in alternative formats to students with various types of print disabilities and I specialize in braille transcription. I am certified in Literary, Nemeth Math, Music Braille, and Braille Textbook Formatting, and am proficient in creating tactile graphics.

On the weekends I love to go swimming and biking with my daughter. I also enjoy music, snowboarding, hiking and traveling.

Evelyn Wu
Lead Alternate Format Specialist

Hi! My name is Evelyn (she/her), and I joined the alt format production team in 2023. At the core of my work, I’m dedicated to using technology to make the world a better, safer, and more equitable place. I’m excited to use the technical skills and writing experience I’ve gained working in higher education, startups, and nonprofits to help the OAE create inclusive and accessible learning environments for students here at Stanford.

In my spare time, I enjoy playing taiko drums, spending time with my cat(s), and watching so-bad-they’re-good movies.

Karla Peña Arana
Alternate Format Specialist

Hello! I’m Karla (she/they), and I’m excited to be part of the OAE Alternate Format Team! I’ve always been passionate about helping others in any way I can be of support. When I started learning about Alt Format Production during my undergrad days as a student assistant, I knew it was a field I would enjoy and help make a difference within! I’m always keeping an open mind and learning new ways to better my skillset so I can always continue to support others in any way possible and be more efficient with my work.Outside of work, I enjoy trying different foods and food places with friends and family, playing video games (more console gaming than PC, but I don’t discriminate!), playing with my two cats and two dogs, reading, and I can never pass up the opportunity to enjoy quiet evenings in.

Mary Crawford
Alternate Format & Assistive Technology Coordinator 

Hi! I’m Mary Crawford (she/her) and I’m the Alternate Format and Assistive Technology Coordinator here at OAE. I am passionate about accessibility and making the world a better place for everyone. My goal at work is to make systems and processes that make everyone’s life easier and to make providing resources to students as seamless as possible.

Outside of work, I’m a giant public transit nerd. I love learning about and riding different transit systems around the world and thinking about accessibility in urbanism. I have a particular love of San Francisco’s historic streetcar program, which restores and operates historic vehicles from around the world and from San Francisco’s own historic fleet. When not designing inefficient routes just to ride exciting transit, I’m often rock climbing, biking, reading, or trying out new crafts.

Mason Chow
Lead Alternate Format & Braille Specialist

Hello there, my name is Mason Chow (she/her). I am one of the alternate format specialists at OAE since 2015. After graduating with a degree in Graphic Communications from Cal Poly San Luis Obispo, I spent several wonderful years in the printing industry. I believe the skills that I learned from traditional printing have allowed me to easily transition into my current role. I enjoy producing academic materials with a variety of accessible formats that enable equal access for students with disabilities. I am also certified by the Library of Congress as a Literary braille transcriber.

When I am not at work, I enjoy creating and making new things with my hands. With the help of all the free tutorials on YouTube, I have put my power drills and miter saw to good use for several DIY projects that I’m proud of. I also have a passion to catch my own seafood from the ocean; fish, clams, crabs, just to name a few. The reward is being able to cook delicious meals for family and friends with my catch. I enjoy the outdoors as well. I am a skier and half marathon pacer. When I pace in a race, I love that I can encourage and motivate other runners to be strong and keep going. The experience is quite satisfying, very similar to my job at OAE where my work helps students to get to their finish lines!

Paul Nguyen
Alternate Format Specialist

Hello~ I’m Paul (he/him). I’ve been with the Office of Accessible Education since 2010 and am currently working as an Alternate Format Specialist, converting academic materials into more accessible formats for students with disabilities.

I love working with technology as it is amazing in being able to deliver access, entertainment, and so much more. I also really like to help people where I can. As such, I love being able to help our students in their studies at Stanford. I also share that passion to help others by volunteering for a few local non-profits such as Schmahl Science Workshops and the California YMCA Youth & Government. In my free time, I enjoy playing video games, watching Japanese Animation, reading books, and biking.

Shalvena Sharma
Alternate Format Specialist

Hi there! My name is Shalvena Sharma (She/Her) and I am delighted to join the Alternate Format crew here at the OAE. I come to this team with a background in higher education digital accessibility where I frequently remediated academic materials to be more accessible. This experience will complement my work here as an Alternate Format Specialist where I look forward to expanding on my prior skill set and supporting students in their academic ventures by fostering an accessible learning environment.

In my free time, I am often enjoying my dog’s company and watching/reading anything in the genre of mystery/suspense. I love trying new foods and am always on the hunt for new restaurants and bakeries.

Dr. Sonia Travaglini
Lead Alternate Format Specialist

Hi! I’m Dr. Sonia Travaglini (she/her) and I’m glad to be working with our team as a Lead Alternate Format Specialist in the Office of Accessible Education. I’m passionate about supporting students and enjoy the opportunity to use my background specializing in learning and engineering, with my PhD in mechanical engineering, to help ensure students have equitable access to learning and to explore new assistive technologies. In my spare time I enjoy all sorts of crafts, especially knitting.