Directors & Managers
Shelley Hou '00, M.A. '03
Interim Executive Director | Director of Technology

Hi there! I'm Shelley (they/them, she/her), and I'm the Director of Technology here at the Office of Accessible Education. I came to Stanford as a pre-med undergrad and majored in Biology and Anthropology before earning a master's degree in Anthropology. One of my first jobs on campus was with this office, driving other students to and from classes in a golf cart. From DisGo driver to lab assistant; Accommodations Coordinator to Manager; and now as Director of Tech, I've seen the office grow and change to meet the rising needs of our student population. I'm very proud to have designed and implemented OAE | CONNECT, continuing to oversee its ongoing development and administration; enterprise assistive technology; and alternate format production.
As a 1.5 generation immigrant from Taiwan, "family" is spread over multiple time zones, born of blood and curated by choice. My own piece of home currently includes my wife, our teenager, and a 60-lb lap dog in San Jose where I spend downtime reading or farming (in Stardew Valley); trying to organize the chaos around me; and attempting an endless list of DIY projects.
Carleigh Kude, M.P.A.
Director of Disability Advising

Hi; I’m Carleigh Kude (she/her), Director of Disability Advising in the Office of Accessible Education. My work is centered in access as dignity, equity as fairness, and candor as essential communication. I’ve been working in disability rights, services, and programming for two decades. My experience spans the public and private sectors, non-profit organizations, postsecondary education, and grassroots organizing. I live with my partner, our children, and too many books. We are a multilingual household, and would always rather be outside than in. I’m a news junkie, a writer, a bicyclist. I hold an M.P.A. with Honors from the California State University Long Beach’s Graduate School of Public Policy and Administration and a B.A. in Political Science from Humboldt State University.
Robin Cole
Alternate Format & Assistive Technology Manager

Bonjour! I’m Robin (she/her) and I manage the alternate format production team here in OAE. I also work with students to find the right combination of assistive technology tools to access their academic materials. I have been working in disability services for over 12 years with an emphasis in assistive technology. I am a bit of a francophile, a quiltmaker, animal lover and somewhat of a techno geek.
When I am not working, you would usually find me working on a new quilt, reading, cooking or hanging out with my friends and family. I also love to travel - especially to French speaking countries!
Carol Sutherland
Accommodations and Operations Manager

Hello and welcome! I’m Carol Sutherland (she/her), Accommodations and Operations Manager at the Office of Accessible Education. I manage the Front Desk staff and Accommodation Coordinators. I have been at Stanford since 2005.
My role at the OAE is to open the line of communication between student and Disability Adviser. One aspect of my job is to review documentation and match students with the Disability Adviser who will be providing their accommodation(s). I feel it is important to find the best fit for each student whenever possible. Honoring differences, embracing change, and creating actionable accountability drives my work here at Stanford. When I am not working, I am enjoying the great outdoors. Every summer I spend a week up north camping, hiking, and fishing.