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Accommodation and Admin Team

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Carol Sutherland
Accommodations and Operations Manager

Hello and welcome! I’m Carol Sutherland (she/her), Accommodations and Operations Manager at the Office of Accessible Education. I manage the Front Desk staff and Accommodation Coordinators. I have been at Stanford since 2005.

My role at the OAE is to open the line of communication between student and Disability Adviser. One aspect of my job is to review documentation and match students with the Disability Adviser who will be providing their accommodation(s). I feel it is important to find the best fit for each student whenever possible. Honoring differences, embracing change, and creating actionable accountability drives my work here at Stanford. When I am not working, I am enjoying the great outdoors. Every summer I spend a week up north camping, hiking, and fishing.

Sandy Herring
Accommodations Coordinator

Sandy Herring smiles at the camera. They have short, brown hair and a multicolored sweater.

Hi! I’m Sandy Herring (she/her), and I’m an Accommodations Coordinator at the Office of Accessible Education. I coordinate academic accommodations, specializing in recruiting notetakers. I also recruit academic assistants such as Visual Descriptionists, Lab Assistants, Library Assistants, and other assistants as determined by your Disability Adviser. I’ve worked at Stanford for almost fifteen years at several departments, and recently celebrated my sixth anniversary with the Office of Accessible Education.

I earned my B.A. in Theater at Wichita State University. My first career was theatrical carpentry, and I worked at theaters ranging from the Goodman Theater in Chicago, South Coast Repertory in Orange County, and all over the Bay Area, including San Francisco Opera, Berkeley Repertory Theater, and TheatreWorks (where I met my husband, Bill!). Bill and I live in Sunnyvale and enjoy classic movies, gardening, our cat Calvin and his socially distanced cat friend Hobbes, and bicycling

Heather Hoover
Accommodations and Special Projects Coordinator

Heather Hoover smiles at the camera. They have dark colored braids, black and gold glasses, and a purple shirt.

Hello there! I'm Heather Hoover (she/her, they/them), and I am one of the Accommodation Coordinators at the OAE. I specialize in services for Deaf and Hard of Hearing students, including ASL interpreting, CART captioning, transcription of course media, and more. My educational background includes a Bachelors in Deaf Studies from Gallaudet University, as well as an Associates and Certificate in American Sign Language and Deaf Studies from Ohlone College. I am fluent in American Sign Language and am Hard of Hearing myself.

During my own college education, I worked extensively with my own respective colleges' disability services offices for a range of disabilities, and I am thrilled to be sitting on the other side of the table today to help today's disabled students find success at Stanford. When I am not working, you can usually find me binging one of many science fiction TV shows and movies. Whether you want to talk about how captioning would work in your class, or what the best Star Trek TNG episode is (It's Darmok), let's chat.

Debra Leong
Administrative Assistant

Deb Leong smiles at the camera. They have medium-length black hair, and are wearing a multicolored shirt and a black sweater.

Hi and Welcome to the Office of Accessible Education. I am Debra Leong (she/her) and I am the Administrative Assistant for the office.  I am, generally,  the first person you meet when you contact our office.  If you have any concerns or questions, you can just reach out to me and I will do my best to get you an answer and/or guide you through our registration process.

I graduated from Michigan State University with a double major in Education and Child Development. I taught in Detroit until I moved out to California. I started working in the computer industry where I worked for many years managing groups of software engineers.  Seeking a different type of career,  I started working at Stanford about 6 years ago, all in the OAE. I love working with our students and our Advisers. 

I live in Mountain View with my husband and have two adult daughters. I love to bake and travel, collecting cookbooks wherever I visit.