Directors & Managers
Shelley Hou '00, M.A. '03
Interim Executive Director | Director of Technology

Hi there! I'm Shelley (they/them, she/her), the Director of Technology here at the Office of Accessible Education. I came to Stanford as a pre-med undergrad and majored in Biology and Anthropology before earning a master's degree in Anthropology. One of my first jobs on campus was with this office, driving other students to their classes in a golf cart. From DisGo driver to lab assistant; Accommodations Coordinator to Manager; and now as Director of Tech, I've seen the OAE grow and evolve to meet the rising needs of our student population. I'm very proud to have designed and implemented OAE | CONNECT, continuing to oversee its ongoing development and administration; enterprise assistive technology; and alternate format production.
As a 1.5 generation immigrant from Taiwan, "family" is spread over multiple time zones, born of blood and curated by choice. My own piece of home currently includes my wife, our teenager, and a 60-lb lap dog in San Jose where I spend downtime reading or farming (in Stardew Valley); trying to organize the chaos around me; and attempting an endless list of DIY projects.
Ake Saethia, M.B.A., M.S.W.
Interim Director of Disability Advising

Hello there! I'm Ake Saethia (he/him), Interim Director of Disability Advising at the Office of Accessible Education. I studied Sociology, and Education at the University of California, Irvine, and obtained a Masters in both Business Administration and Social Work from the University of Southern California. Since 2012, my focus has been working with students with disabilities in college settings. In my free time, I like to hang out with family and friends, and get outdoors. My goal is to connect with your specific disability situation, and work together to figure out how we can meet your access needs.
Robin Cole
Alternate Format & Assistive Technology Manager

Bonjour! I’m Robin (she/her) and I manage the alternate format production team here in OAE. I also work with students to find the right combination of assistive technology tools to access their academic materials. I have been working in disability services for over 12 years with an emphasis in assistive technology. I am a bit of a francophile, a quiltmaker, animal lover and somewhat of a techno geek.
When I am not working, you would usually find me working on a new quilt, reading, cooking or hanging out with my friends and family. I also love to travel - especially to French speaking countries!
Carol Sutherland
Accommodations and Operations Manager

Hello and welcome! I’m Carol Sutherland (she/her), Accommodations and Operations Manager at the Office of Accessible Education. I manage the Front Desk staff and Accommodation Coordinators. I have been at Stanford since 2005.
My role at the OAE is to open the line of communication between student and Disability Adviser. One aspect of my job is to review documentation and match students with the Disability Adviser who will be providing their accommodation(s). I feel it is important to find the best fit for each student whenever possible. Honoring differences, embracing change, and creating actionable accountability drives my work here at Stanford. When I am not working, I am enjoying the great outdoors. Every summer I spend a week up north camping, hiking, and fishing.